FAQs

Questions asked by you...

NEW COLLECTION

Q: What is the sizing range?

A: Our product ranges in Sizes XS- L. See below our Size Guide

Sizing	XS	S	M	L
Bust	78cm	84cm	92cm	100cm
Waist	62cm	68cm	76cm	84cm
Hips	86cm	92cm	100cm	108cm
Waist To Floor	102cm	102cm	105cm	105cm

 

Q: What's the timescale for our orders?

A: Everything is handmade to order. Production turn around is 2 weeks and then delivery is on top usually within 1-3 working days.

 

Q: I have longer leg lengths that the size guide, change I customise my order?

A: Yes! All our pieces are customisable. Drop us an email with Subject "Custom order" and we'll get back to you. 

 

Q: Is there limited pieces?

A: No, all products are handmade to order to cut wastage. However, we do have a maximum order quantity per week so once this is exceeded we will shut the website. We will then re open the website the following week to take orders again. It's best to sign up to our newsletter to keep updated.

 

FACEMASKS 

Q: Does one size mask fit all?

A: No, size medium is our most popular size and tends to fit most adult faces. However, we also offer a size Small suitable for children. As well as a Large, typical of a male face or if you just like a bit more room. The masks also have adjustable ear pieces.

 

Q: How do I wash my mask?

A: We advise all masks to be hand washed to help preserve the colouring. However, the Eco Dye masks are suitable for a cool machine wash. 

 

Q: How do I dry my mask?

A: Do Not tumble dry your mask. Reshape your mask whilst damp, folding in a triangular shape, pulling out the nose and chin area. Check out our instagram to see videos on how to care for your mask.

 

Q: Can I iron my mask?

A: Yes, but on a low setting.

 

Any other questions please drop us a message on our contact page.